Pam & her Support Coordinator Rukia on STA

Caring for a loved one is challenging - we’re here to help

Reliable support. Clear communication. NDIS guidance you can trust.

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We know reliable support is your top priority.

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Many families struggle with last-minute cancellations, frequent staff turnover, and inconsistent quality of care. When support workers are unreliable, it disrupts daily life and creates stress for both caregivers and participants. Your loved one deserves a provider that prioritises stability and consistency.

How Bridges Alliance helps:

✅ Dependable Support Workers: We carefully match participants with long-term support workers for greater consistency and trust.

✅ Backup Plans in Place: If a worker is unavailable, we have contingency plans to ensure continuity of care.

✅ Relationship-Based Approach: We focus on long-term support, helping participants build meaningful connections with their care team.

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Navigating the NDIS should be simple

The NDIS is complex, and many families feel lost when trying to understand their funding, choose the right services, and maximise their plan. Without proper guidance, you may miss out on essential supports or feel uncertain about whether your loved one is getting the care they need.

How Bridges Alliance helps:

✅ NDIS Expertise: We help families understand how to best utilize their funding to meet their loved one’s needs.

✅ Clear, Transparent Service Agreements: No hidden costs or confusing terms—just straightforward, easy-to-understand plans.

✅ Ongoing Support & Adjustments: As needs change, we work with you to modify services to ensure the best care possible.

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Don’t be left in the dark

Many families feel left in the dark when it comes to their loved one’s progress. Lack of communication from providers can be frustrating and stressful, making it hard to know whether the right care is being delivered. Families shouldn’t have to chase updates or wonder what’s happening behind the scenes.

How Bridges Alliance helps:

✅ Regular Progress Updates: We provide scheduled check-ins and transparent reporting, so you always know how your loved one is progressing.

✅ Easy Access to Our Team: Whether through phone or email, we’re available whenever you need support.

✅ Collaborative Approach: We listen to your concerns, involve you in key decisions, and ensure your voice is heard in shaping your loved one’s care.

How it works

  • 1. Contact Us


    Reach out via phone or email, and we’ll discuss your loved one’s needs.

  • 2. Personalised Service Planning

    We work with you, your loved one, and their support coordinator (if applicable) to implement a support plan that aligns with their NDIS goals

  • 3. Reliable Support Begins


    Our experienced team delivers high-quality, consistent care with regular updates.

  • 4. Ongoing Reporting & Adjustments


    As your loved one’s needs evolve, we adjust services to ensure they continue receiving the best support.

Contact us

What families and caregivers have to say…

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Rayden’s Caregiver

"Rayden had a really great time. He loved the fair, and even came up with a plan with his support worker - that next time he wasn't going to be afraid of the balloon games! He also had a blast with his other support worker last night! He has non-stop talked about both of them since he came home."

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Frank’s Parents

"We are happy. Frank is happy. We have trust with your care of our son. We love the way it is tailored to him, and how he is not just a number. He is always being supported in every aspect that he would like to attain."

Our Services

    • Supported Independent Living (SIL)

    • Specialist Substitute Residential Care (SSRC)

    • Respite/Short-Term Accomodation (STA)

    • Long and Medium Term Accomodation

    • Community Access

    • Domestic Assistance

    • Home Supports

    • Independent Living Options (ILO)

    • Support Coordination

    • Transport

    • Day Program (EOI)

Reliable support that you can trust

With 90+ dedicated staff across 12+ high-quality accommodation and respite sites, we provide personalised, reliable support tailored to your loved one’s needs. Whether you're looking for a comfortable, well-maintained home, assistance with daily living, or a welcoming community, we’re here to help them live with independence and confidence.

👉 Get in touch today to learn more about how we can support you!

Phone

1300 771 063

Email

infoandreferrals@bridgesalliance.com.au

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Logo for Bridges Alliance featuring colorful interconnected bridge design with the text 'Bridges Alliance' and the tagline 'Our journey together'.