Staying Scam Aware: Protecting Your Personal Information in the NDIS Community
In today’s digital world, scams are becoming more sophisticated—and more convincing. For participants, families, and providers within the National Disability Insurance Scheme (NDIS), staying informed and vigilant is essential to protecting personal information, finances, and overall wellbeing.
At Bridges Alliance, we are committed to creating a safe and supportive environment where participants feel empowered, informed, and protected.
Why Scam Awareness Matters
Scammers are constantly evolving their tactics. They may pose as government agencies, trusted service providers, or even familiar organisations. These scams can come through phone calls, emails, text messages, or social media—and often look legitimate at first glance.
For people with disability, the impact of scams can be particularly distressing, affecting not only finances but also confidence and independence. That’s why awareness and education are key.
Common Types of Scams
Understanding how scams work is the first step in avoiding them. Some common scams include:
Phishing emails and messages requesting personal or financial details
Impersonation scams where someone pretends to be from a trusted organisation
Urgency scams that pressure you to act quickly without thinking
Fake service offers targeting NDIS participants with too-good-to-be-true deals
How to Protect Yourself
Staying safe doesn’t have to be complicated. A few simple habits can make a big difference:
Never share personal or financial information with unknown or unverified contacts
Take your time—don’t be pressured into making quick decisions
Verify the identity of anyone requesting your details
Avoid clicking on suspicious links or downloading unknown attachments
Speak with a trusted support person if something doesn’t feel right
What to Do If You Suspect a Scam
If you think you’ve encountered a scam, it’s important to act quickly:
Stop communication immediately
Do not provide any further information
Report the incident to the NDIS Quality and Safeguards Commission or relevant authorities
Inform your support coordinator or provider
Our Commitment at Bridges Alliance
At Bridges Alliance, safeguarding our participants goes beyond delivering quality support—it means protecting your privacy, dignity, and trust in every interaction.
We actively promote scam awareness and encourage open conversations so participants and families feel confident navigating potential risks. Our team is always here to provide guidance, reassurance, and support whenever you need it.
Stay Safe, Stay Informed
Scammers rely on confusion and urgency—but knowledge is your best defence. By staying informed and taking simple precautions, you can protect yourself and those around you.
If you ever feel unsure, reach out to Bridges Alliance. Together, we can build a safer, stronger community.
